Great communication powers great outcomes. Grammarly’s Vanguard Awards celebrate the organizations leading a new era of collaboration and creativity, where clear and confident communication drives meaningful results.
Our inaugural cohort of winners showcases enterprise innovation at its best: leaders using AI to amplify human potential and redefine how teams work together. They are vanguards of clarity, collaboration, and thoughtful change.
The Signal Shaper Award for Elevating Expression: T-Mobile
At T-Mobile, velocity and voice go hand in hand. As one of the fastest-moving brands in telecom, consistency across hundreds of content creators and lines of business is essential. Kalie Kimball, Senior Director of T-Studios Web & App Creative, has led that charge by using Grammarly to keep the brand unified, no matter how fast the team moves.
With scores of active users across T-Studios, Grammarly provides real-time, contextual guidance that reinforces approved tone, phrasing, and style, serving as a virtual copy editore.
“It’s more than just a writing tool,” Kalie shares. “It’s a brand consistency partner that helps us move fast without sacrificing who we are.”
The proof is in the results. T-Studios boasts one of the highest acceptance rates of style and tone suggestions among all Grammarly Business customers, showing how deeply integrated the tool has become in the team’s creative process.
When T-Mobile launched its “Best Network” campaign Grammarly helped ensure consistent phrasing across T-Mobile’s many brands and corporate communications. From headlines to legal disclaimers, every line reflected T-Mobile’s unmistakable voice:
The Knowledge Keeper Award for Empowering Expertise: Gusto
At Gusto, clarity and compassion drive every customer interaction. With the leadership of Karen Fuller, Gusto’s Head of Customer Care, the company’s support organization has redefined what great service looks like by empowering customer-facing teams and support agents with the tools and confidence to deliver human-centered care at scale.
Karen’s organization handles nearly half of Gusto’s customer interactions. When she joined the company, she saw an immediate opportunity: give teams access to Grammarly, a tool long requested by name, and that act of empowerment transformed how Gusto communicates: Agents who used Grammarly’s suggestions saw customer satisfaction scores rise by 10 points, while internal surveys showed employees saving an average of one hour per day through improved efficiency. Beyond metrics, Grammarly became essential to helping multilingual teams communicate with empathy and precision.
“Gusto’s approach to AI has always been about augmenting human work, not replacing it,” Karen explains. “Our goal is to help people do their best work and focus on the human in the interaction.”
This philosophy perfectly mirrors Gusto’s mission to create a world where work empowers a better life. By embedding AI thoughtfully into daily workflows, Gusto has achieved what every support leader strives for: faster, clearer, high-touch communication that feels more human.
The AI Alchemist Award for Powering Possibilities: Indeed
As AI reshapes the world of work, Indeed is leading that transformation from the inside out. Guided by Steph Hilz, Director of AI Enablement Programs, and team, the company focuses on helping “Indeedians” seamlessly integrate AI into their daily roles – not just for the sake of using the latest tools, but to achieve better outcomes.
Indeed reframed AI adoption across the company from a focus on usage to a focus on impact. In addition to measuring how many people use AI, Indeed also measures how it improves work quality, customer satisfaction, and business outcomes. This strategic shift has made AI a true performance multiplier: More than 70% of Indeedians use at least one AI tool weekly, and 65% say AI saves them more than two hours each week. Grammarly plays an important role in this ecosystem: By meeting Indeedians where they work, Grammarly enables faster, clearer collaboration, helping employees focus on what matters most.
“We don’t create new KPIs for AI,” Steph said. “We use AI to move the ones that already matter.”
The ripple effect of this mindset extends beyond internal workflows. Indeed’s teams are building AI-powered products that make the hiring experience more human — improving job quality, match accuracy, and speed to hire for millions of job seekers and employers worldwide.
The Vanguard of Human-Centered AI
Across industries, this year’s winners share a belief that AI works best when it works with people.
Each has shown how intentional, human-centered adoption of tools like Grammarly can improve efficiency, strengthen brands, and empower employees to focus on creativity, empathy, and excellence. They remind us that the future of work isn’t just more innovation, it’s also profoundly human.
